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Communications of ICEG

Subject Coverage

Submissions are encouraged on any area as mentioned below in the table (but not exhaustive) within the scope of e-government and policy.
Management challenges for Government organizations
  • Vision statements for digital government
  • e-Government and economic development – policy implications
  • Developing a business case for e-government projects
  • Managing Change: Transforming Organizations and Cultures
  • Knowledge and content management for effective government
  • Support of leaders/lawmakers for e-Government
  • Computer literacy of administrators
  • Strategies and technologies for Achieving Integrated Operations
  • Government ERP§ Interaction between traditional and digital government services
  • Sourcing decisions of e-Applications and Services
  • Building Trust and Protecting Privacy
  • Wireless Technology for effective e-governance
  • Architecture and Interoperability
  • Assessment of e-readiness of government
  • Performance measures & benchmarks
  • Challenges of legacy systems
  • Competitiveness
  • Regulations, lawmaking and adjudication, where transparency, electronic publishing and electronic filing are relevant
  • Understanding the social benefits

Government-to-Citizen Relationships

  • Online government
  • Raising awareness
  • Language interface in e-government
  • Geographic Information Systems (GIS) in gov
  • Participation of citizens in decision-making process
  • Involvement of the decision-makers
  • Vertical and horizontal integration of service delivery
  • Data privacy and security of Information Exchange
  • Electronic payment & benefit qualification
  • Citizen Focus – Citizen Relationship Management
  • Disseminating Information: Citizen Self-Service
  • Addressing Diversity of needs
  • Marketing of Services
  • Private sector partnership
  • Assessment of e-government service quality assessment

Government-to-Business Relationships

  • Challenges of Government-Business Cooperation
  • Technology facilitating the G to B Relationship
  • E-Governance and the Digital Economy
  • Role of Academia-Industry-Business & Government
  • Role of Non-governmental-Organizations (NGOs)
  • Digital Collaboration with trade/industry Associations§ Private sector collaboration
  • Government e-procurement
  • Outsourcing systems and services

Government-to-Government (G2G) Relationship

  • Formulation of Citizen’s charter
  • The Crisis in Human Capital
  • Raising Productivity within government
  • Re-engineering Government processes
  • Managing workflow for Effective Government
  • Smart card applications in integrating various government agencies
  • Outsourcing within government
  • Efficient exchange data
  • Integrating databases Outsourcing within government
  • Efficient exchange data
  • Integrating databases Establishing common standards
  • Geospatial information One-Stop
  • E-Grants
  • Share tax information between local and central government
  • Local government request approval by central government
  • License applications where electronic filing of applications and electronic issuance and authentication are relevant

Best Business Practices for Effective Government

  • Lessons from e-business corporations in private sector
  • Sector-specific applications of e-Government
  • Evolutionary stages and migration paths for e-Government initiatives
  • Social engineering through information technology
  • Award-Winning e-Government Case Studies
  • E-Government: success stories
  • Innovation and entrepreneurship in e-governance
  • Assessment Government Portals
  • E-democracy and other models governance
  • Citizen Empowerment
  • Leveraging open-source software
  • Revenue Models for e-Governance
  • ASP model in Government
  • Potential of CRM in Government§ Total quality management
  • Managing Digital Records
  • Data Warehousing for decision making
  • Datamining in government
  • Implementation Issues
  • E-Government to identify corruption abuses
  • Benchmark assessment